Warranty Coverage Terms

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Product Standard Warranty(1) Duration with CodeOne Elevated Extension Duration with CodeOne
Peak Extension
CR900FD/CR950 5 Years
Not Available Not Available
CR1000/CR1000 XHD 2 Years
3 Years
4 Years
CR1400/CR1400 XHD 5 Years
Not Available Not Available
CR2300 1 Year
Not Available Not Available
CR2600/CR2600 XHD 3 Years
4 Years
5 Years
CR3600/CR3600 DPM 2 Years
3 Years
4 Years
CR4300 1 Year
Not Available Not Available
CR4405/CR4900 1 Year
2 Years
3 Years
CR5000 3 Years 4 Years 5 Years
CR6000 3 Years
4 Years
5 Years
CR8000/CR8200(2)


1 Year
Not Available
Not Available
Serialized Accessories(3) Same duration as the Standard Warranty for the Product when purchased kitted with the Product (single SKU for both Product and the Serialized Accessory). 1 Year if purchased separately.
Battery Packs/Handles
1 Year from Shipment to End User.
Un-Serialized Accessories 30 Days from Shipment to End User.
Software (Installed on Reader) Same duration as the Product with which the Software was purchased, if purchased installed, otherwise 1 Year from Shipment to End User.
Software (Shipped Separate) 1 Year from Shipment to the End User.

(1) Warranty on all readers begins upon shipment to End User. In the absence of a valid warranty registration the last known shipment date of the Reader will be used.
(2) Warranty on engines begins upon shipment to the OEM unless the OEM contract provides otherwise.
(3) Serialized Accessories excludes battery packs and handles, examples of serialized accessories are: chargers, bases and modems.